The State of SaaS Product Onboarding is a great deck put together by the people at Userpilot. It highlights many methods of onboarding users to SaaS products, and quantifies each method to what is successful in B2C and B2B products.
Methods include:
- Free Trial or Freemium
- Welcome Screen
- Media & Interaction
- Interactive Walkthrough
- Tour
- Frictionless Sign-up
- Milestones and Personalization
- Goals
- Milestone Celebration
- Data and Analytics
- Triggered Emails
- Contextual Onboarding
- Support Docs
